Imperial Advisors (Pvt) Ltd, trading as WIS BPO (“we”, “us”, or “our”), operates the websiteswisbpo.co.uk andwisbpo.lk (together referred to as the “Service”).
Imperial Advisors (Pvt) Ltd is the data controller for the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect and How We Use It
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information:
- Email address
- First name and last name
- Phone number
- Address, city, state, ZIP code
- Responding to enquiries
- Providing service information
- Managing client relationships
- Contractual communications
Usage Data & Tracking
We collect information about how the Service is accessed and used, including:
- IP address
- Browser type and version
- Pages visited & time spent
- Device identifiers
Cookies
GDPR – Your Data Protection Rights
If you are located in the UK or the European Economic Area (EEA), you have specific rights under GDPR. You may contact the UK Information Commissioner’s Office (ICO) or your local authority to lodge a complaint.
Right of access
Request copies of your personal data.
Right to rectification
Request correction of inaccurate data.
Right to erasure
Request deletion of your personal data.
Right to restrict processing
Request limited processing.
Right to data portability
Request transfer of your data.
Right to object
Object to processing based on legitimate interests.
Right to withdraw consent
Where consent is the legal basis.
3. Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, or contractual obligations, resolve disputes, and enforce agreements.
4. International Data Transfers
Your personal data may be processed outside the UK or EEA, including in Sri Lanka, where our operational and service delivery teams are based.
Where such transfers occur, we ensure appropriate safeguards are in place in accordance with GDPR requirements, including contractual protections and suitable technical and organisational security measures.
5. Data Security
We take appropriate administrative, technical, and organisational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Providers
We may engage third-party service providers (hosting, analytics, IT support). These providers process personal data only on our instructions and are contractually obligated to protect it.
7. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect when published.
Contact Us
If you have any questions about this Privacy Policy or your data protection rights, please contact us.
Data Controller
Imperial Advisors (Pvt) Ltd (trading as WIS BPO)
Privacy & Data Protection
help@wisbpo.co.ukGeneral Enquiries
info@wisbpo.co.uk